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FAQ'S

1. Do you have Terms & Conditions?

Yes, we do have a Terms of Business document that is signed by our new clients prior to starting their cleaning with us. If you would like to view a copy of this document then please just e-mail our office with your contact details and interest and we will send you a copy.

2. Can I meet the cleaner first?

Yes, Snowdrop Clean Me Ltd will arrange a meeting with the cleaner at your house at any time convenient for you. You can discuss your priorities with our lady

3.Are you insured?

Yes we are insured.

4. Do I have to stay at home when the cleaner comes to me?

No, the cleaners are experienced and reliable so that you can leave them to clean alone in your house.

5. Will I have the same cleaner every week?

Yes providing you are happy with your cleaner! If you are not, simply give us a call, and we will either speak to your cleaner on your behalf or find another one for you.

6. Do I need to pay the cleaner extra if I want her to clean at the weekend?

No, the rate of pay for the cleaners is the same at all times.

7. What happens if I move house?

We will transfer your account to another address in the London area.

8. What will happen if my cleaner is on holiday and I still need cleaning at home?

We will provide holiday cover for your regular cleaner by prior agreement if required.

9. Can I trust your cleaners and give a set of keys of my home?

You can give keys to our cleaners. Most of our clients are working busy people and the cleaners working on our behalf are key holders.

10. Am I insured?

Yes, we maintain full insurance cover in case of any accidental damage

11.What do I do if the cleaner doesn't turn up?

If this should happen, please call us and we can arrange another cleaner to come

12. Can my cleaner come when I am at work?

You can leave a set of keys with the cleaner. You don't have to be in on the day the cleaner comes. 90% of our cleaners hold keys for client's homes.

13. Are there a minimum number of hours per visit?

Yes. We require 3 hours minimum per cleaning visit.

14.What if I go on holiday or need to cancel?

That is no problem, please give us at least a few days notice of the days you would like to cancel and we can arrange this for you

15.Do you cover my area?

We cover the whole of London.

Our House Cleaning, Carpet Cleaning and Office Cleaning services are offered in the following London areas: House Cleaning Essex|Carpet Cleaners Essex|Office Cleaning Company Essex|Domestic Cleaners Essex Postcodes covered: IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, RM15, RM16, RM17, RM18, RM19, RM20 .Gants Hill .Chigwell . Chingford . Woodford Bridge .   Buckhurst Hill  . Romford . South Woodford .Woodford . Woodford Green . Ilford.Seven Kings.Barking  . Loughton  . Romford Gidea Park .   Harold Hill .   Harold Park  . Harold Wood Abridge Stapleford Abbots Collier  Row  . Chadwell Heath .   Rush Green .   Becontree .   Heath Becontree .   Dagenham  . Ardleigh Green Emerson  Park  . Elm Park .   Hornchurch .   South Hornchurch .   Rainham  . Wennington .   Cranham  . Bulphan  . Upminster  . North Ockendon .   Aveley  . South Ockendon  . Chafford .   Hundred Grays  . Tilbury Purfleet West Thurrock.Hainault.Redbridge.Carpet Cleaning Central London | Upholstery cleaners Central London | House cleaners Central London | Domestic Cleaning Central London Postcodes covered: EC1, EC2, EC3, EC4, WC1, WC2. . Barbican . Belgravia . Bloomsbury . Central London  . Covent Garden . Grays Inn . Holborn . Monument . Moorgate . Shoreditch . Soho .    St. Pauls . Tower Hill . West End House Cleaning East London | Carpet cleaners East London | Office cleaning East London | Domestic cleaning Company East London Postcodes covered: E1,E2, E3, E4, E5, E6, E7, E8,  E9, E10, E11,E12, E13, E14, E15, E16, E17, E18. Aldgate . Bethnal Green . Bexley . Bow . Bromley . Buckhurst Hill . Canning Town . Clapton . Dagenham . Dalston . East End . East Ham . East London . Forest Gate . Grange Hill . Hackney . Hainault . Highams Park . Homerton . Isle of Dogs . Leyton . Leytonstone . Manor Park . Millwall . North Woolwich . Plaistow . Poplar  . Stamford Hill . Stepney . Stratford . Upper Wandsworth . Upton Park . Walthamstow . West Ham . Whitechapel . Carpet Cleaning Near London | House cleaners Near London | Office Cleaning Near London | Domestic Cleaning Services Near London Postcodes covered: EN1, EN2, EN3, EN4, EN5, EN6, EN7, EN8, EN9,EN10| CR0, CR2, CR4, CR5, CR7, CR8, CR9. Barnet . Hadley Wood. Cockfosters. East Barnet. New Barnet . High Barnet . Arkley . Cheshunt . Waltham Cross. Cheshunt . Croydon . Enfield . Bush Hill Park.  Enfield Highway. Enfield Island Village. Enfield Lock . Enfield Wash. Ponders End . Enfield Chase. Enfield Town . Forty Hill . Botany Bay.  Clay Hill . Crews Hill.  Carpet Cleaning North London | House cleaners North London | Office Cleaning North London | Domestic cleaning services North London Postcodes covered:N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22 . Alexandra Palace . Archway . Barnsbury . Canonbury . Cockfosters . Crouch End . East Finchley . Enfield . Enfield Park . Epping Forest . Finchley Central . Finsbury . Finsbury Park .   Friern Barnet . Hampstead . Hendon . Highbury . Highgate . Holloway . Hornsey . Islington . Kentish Town . Lower Edmonton . Manor House . Muswell Hill . New Barnet . New Southgate . North Finchley . North London . Palmers Green . Pinner . Pinner Green . Potters Bar . Seven Sisters . Southgate . Stoke Newington . Tottenham . Totteridge . Tufnell Park . Edmonton . Woodside Park Carpet Cleaning NorthWest London | Upholstery cleaners NorthWest London | House cleaners NorthWest London | Domestic cleaning services NorthWest London Postcodes covered: NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11, NW12 , West Hampstead. Kingsbury . Brent Cross . Wembley . Camden Town . Colindale . Cricklewood . Golders Green . Greenhill . Hampstead . Hampstead Heath. Willesden . Harlesden . Swiss Cottage .   Harrow . Harrow on the hill . Havering . Kilburn . Maida Vale . Mill Hill . Neasden . Northolt . Northwest London . Regents Park . St Johns Wood . Sudbury . Temple Fortune Carpet Cleaning SouthEast London | Upholstery cleaners SouthEast London | House cleaners SouthEast London | Domestic Cleaning Company SouthEast London Postcodes covered: SE20, SE3, SE4, SE5, SE6, SE7, SE19, SE8, SE21, SE22, SE9, SE23, SE10, SE24, SE11, SE12, SE13, SE14, SE15, SE16, SE25, SE26, SE2, SE28, SE17, SE1, SE27, SE18, . Abbey Wood . Addington . Anerley . Beckenham . Bellingham . Blackheath . Borough . Brockley . Camberwell . Catford . Charlton . Chislehurst . Crofton Park . Cross . Croydon . Crystal Palace . Deptford . Dulwich . East Croydon . East Dulwich . Elephant & Castle . Eltham . Eltham Park . Foots Cray . Forest Hill . Greenwich . Grove Park . Herne Hill . Hither Green . Honor Oak Park . Lambeth . Lee . Lewisham . New Cross . New Cross Gate . North Woolwich . Nunhead . Peckham . Penge . Plumstead . Rotherhithe . Shirley . Sidcup . South Bermonsey . South Croydon . Southeast London . Southwark . Sydenham . Upper Norwood . Walworth . Waterloo . West Norwood . Westcombe Park . Woolwich Carpet Cleaning SouthWest London | Upholstery cleaners SouthWest London | House cleaners SouthWest London | Domestic cleaning services SouthWest London Postcodes covered: SW12, SW13, SW11, SW2, SW3, SW4, SW5, SW6, SW1, SW8, SW14, SW15, SW7, SW20, SW9, SW16, SW17, SW18, SW10, SW19, . Balham . Barnes . Battersea . Beddington . Beddington Corner . Brentford . Brixton . Brompton . Carshalton . Castelnau . Chelsea . Chertsey . Chessington . Clapham . Clapham Junction . Claygate . Earls Court . Earlsfield . East Sheen . Epsom . Epsom Downs . Esher . Ewell . Fulham . Hook . Hounslow . Kew . Kew Gardens . Kingston . Kingston-upon-Thames . Merton . Mitcham . Morden . Mortlake . Nine Elms . Parsons Green . Pimlico . Putney . Raynes Park . Richmond . South Kensington . South Lambeth . South Wimbledon . Southfields . Southwest London . Stockwell . Streatham . Streatham Hill . Surrey . Teddington . Tooting . Tulse Hill . Twickenham . Wandsworth . West Kensington . Westminster . Weston Green . Wimbledon . Woodmansterne . Worcester Park . Worlds End Carpet Cleaning West London | Upholstery cleaners West London | House cleaners West London | Domestic cleaning company West London Postcodes covered: W3, W2, W4, W5, W6, W7, W8, W10, W9, W11, W12, W13, W1, W14, . Acton . Addlestone . Bayswater . Brook Green . Charlton . Chiswick . Ealing . East Molesley . Eastcote . Elsham . Greenford . Hammersmith . Hanger Lane . Hanwell . Holland Park . Isleworth . Kensal Green . Kensington . Ladbroke Grove . Marylebone . Mayfair . North Kensington . Notting Hill . Osterley . Paddington . Perivale . Queens Park . Shepherds Bush . Strand . Uxbridge . Warwick Avenue . West Brompton . West Ealing . West London | HA0, HA1, HA2, HA3, HA4, HA5, HA6, HA7, HA8, HA9 | BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8

Snowdrop Clean Me | 20 Lingfield Close , London EN1 2JL, United Kingdom | Call us: 0208 5217 162 | Email : info@snowdropcleanme.com | Mobile: 07713 1418 67

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